Subscription & Pricing
Subscription & Pricing
Is TwinMind free?
Is TwinMind free?
Yes, TwinMind offers a Free plan that includes transcription, AI chats and summaries, and real-time suggestions.
Yes, TwinMind offers a Free plan that includes transcription, AI chats and summaries, and real-time suggestions.
How much does the Pro plan cost, and what’s included vs. the Free plan?
How much does the Pro plan cost, and what’s included vs. the Free plan?
TwinMind currently offers the Pro plan for $14.99/month.
Please refer to the comparison table below for a complete breakdown of features included in the Free, Pro, and Max plans.
TwinMind currently offers the Pro plan for $14.99/month.
Please refer to the comparison table below for a complete breakdown of features included in the Free, Pro, and Max plans.
Is there a free trial?
Is there a free trial?
TwinMind provides a free trial (7 days) only on the Max plan.
TwinMind provides a free trial (7 days) only on the Max plan.
I referred someone or was referred via a link. Do both of us get Pro access?
I referred someone or was referred via a link. Do both of us get Pro access?
Yes, both the referrer and the new user receive a free Pro subscription for 1 month.
Yes, both the referrer and the new user receive a free Pro subscription for 1 month.
Does my Pro subscription work across all my devices? What happens if I change phones?
Does my Pro subscription work across all my devices? What happens if I change phones?
Yes, your Pro subscription is linked to your account, not the device. It applies across all devices where you are signed in with the same account credentials. Simply sign in with the same account on your new device, and your Pro status will carry over.
Yes, your Pro subscription is linked to your account, not the device. It applies across all devices where you are signed in with the same account credentials. Simply sign in with the same account on your new device, and your Pro status will carry over.
What is TwinMind Max — what does it cost, what's included, and how does it differ from Pro?
What is TwinMind Max — what does it cost, what's included, and how does it differ from Pro?
TwinMind Max is our highest-tier plan, priced at $49.99/month (discounted pricing may be available for eligible users).
It includes everything in Pro, along with additional features such as advanced AI models, MCP, automatic speaker separation, higher usage limits, email auto-tagging, and early access to beta features.
Please refer to the comparison table below for a complete feature comparison.
TwinMind Max is our highest-tier plan, priced at $49.99/month (discounted pricing may be available for eligible users).
It includes everything in Pro, along with additional features such as advanced AI models, MCP, automatic speaker separation, higher usage limits, email auto-tagging, and early access to beta features.
Please refer to the comparison table below for a complete feature comparison.
How do I manage subscriptions?
How do I manage subscriptions?
If you subscribed on iPhone, iPad, or Mac (Apple):
Open Settings on your device and tap your name at the top.
Tap Subscriptions.
Select TwinMind from the list.
From here you can change your plan, cancel, or update your payment method.
Note: Apple handles cancellation and refund requests for App Store purchases directly, so please submit your request through reportaproblem.apple.com using the Apple ID you used to make the purchase.
If you subscribed on Android (Google Play):
Open the Google Play Store app and tap your profile icon.
Go to Payments & subscriptions → Subscriptions.
Select TwinMind to change plans, cancel, or update payment details.
You can also manage it on the web at play.google.com/store/account/subscriptions.
If you subscribed directly through TwinMind:
Sign in at app.twinmind.com.
Open Settings and go to Manage Plan to upgrade, downgrade, or cancel.
If you subscribed on iPhone, iPad, or Mac (Apple):
Open Settings on your device and tap your name at the top.
Tap Subscriptions.
Select TwinMind from the list.
From here you can change your plan, cancel, or update your payment method.
Note: Apple handles cancellation and refund requests for App Store purchases directly, so please submit your request through reportaproblem.apple.com using the Apple ID you used to make the purchase.
If you subscribed on Android (Google Play):
Open the Google Play Store app and tap your profile icon.
Go to Payments & subscriptions → Subscriptions.
Select TwinMind to change plans, cancel, or update payment details.
You can also manage it on the web at play.google.com/store/account/subscriptions.
If you subscribed directly through TwinMind:
Sign in at app.twinmind.com.
Open Settings and go to Manage Plan to upgrade, downgrade, or cancel.
What counts as a successful referral?
What counts as a successful referral?
A referral is counted as successful when:
A new user downloads TwinMind using your referral link
They sign up for TwinMind for the first time
Once both steps are complete, the referral will automatically be credited to your account.
Feature
Free
Pro
Max
Unlimited transcription
–
Unlimited summaries & AI chats
–
Daily & weekly digests
Premium AI models
–
Phone call recording
–
Upload audio files
–
Automatic speaker separation
–
–
MCP access
–
–
Email auto-tagging & draft generation
–
–
Higher usage limits
–
–
5x Pro Limits
Advanced AI models (GPT 6 Astra, Opus 5.5, etc.)
–
–
Early access to beta features
–
–
Trial
–
–
7-day free trial
Monthly price
Free
$14.99/month
$49.99/month
Yearly price
Free
$11.99/month (billed annually)
$29.99/month (billed annually)
Recording & Transcription
Recording & Transcription
How do I start recording a meeting or conversation, and does TwinMind notify other participants?
How do I start recording a meeting or conversation, and does TwinMind notify other participants?
Open the TwinMind app or Chrome Extension and tap/click the Capture button. Grant microphone permissions if prompted. The app will begin recording and transcribing in real time. TwinMind does not automatically notify other participants. It is your responsibility to inform others in compliance with local recording laws.
Open the TwinMind app or Chrome Extension and tap/click the Capture button. Grant microphone permissions if prompted. The app will begin recording and transcribing in real time. TwinMind does not automatically notify other participants. It is your responsibility to inform others in compliance with local recording laws.
Can I record Zoom, Google Meet, Microsoft Teams, or other virtual meetings?
Can I record Zoom, Google Meet, Microsoft Teams, or other virtual meetings?
Yes, and no bot joins your call. Use the TwinMind Mac or Windows app for Zoom, Google Meet, Microsoft Teams, or any other meeting app on your computer, or the TwinMind Chrome Extension for meetings in your browser. Both capture your voice and everyone else in the meeting. TwinMind cannot capture conversations through mobile-based Zoom, Google Meet, or Teams sessions.
Yes, and no bot joins your call. Use the TwinMind Mac or Windows app for Zoom, Google Meet, Microsoft Teams, or any other meeting app on your computer, or the TwinMind Chrome Extension for meetings in your browser. Both capture your voice and everyone else in the meeting. TwinMind cannot capture conversations through mobile-based Zoom, Google Meet, or Teams sessions.
My recording stopped early, produced no transcript, or the transcript is blank — what should I do?
My recording stopped early, produced no transcript, or the transcript is blank — what should I do?
This can happen due to microphone permission issues, Bluetooth headset conflicts, poor internet connectivity, or the app being minimized. Ensure microphone access is granted for TwinMind, the app stays active during recording, and you have a stable internet connection. For Bluetooth issues: Bluetooth headsets can sometimes conflict with the app's microphone access. If transcripts are empty when using Bluetooth, try switching to your device's built-in microphone or disconnecting the Bluetooth device before recording. If issues persist, restart the app and try again. Contact support if the problem continues.
This can happen due to microphone permission issues, Bluetooth headset conflicts, poor internet connectivity, or the app being minimized. Ensure microphone access is granted for TwinMind, the app stays active during recording, and you have a stable internet connection. For Bluetooth issues: Bluetooth headsets can sometimes conflict with the app's microphone access. If transcripts are empty when using Bluetooth, try switching to your device's built-in microphone or disconnecting the Bluetooth device before recording. If issues persist, restart the app and try again. Contact support if the problem continues.
Can I upload a pre-recorded audio file for transcription?
Can I upload a pre-recorded audio file for transcription?
Yes, audio file upload is available in the web app. On mobile, you can access this by opening the hamburger menu and tapping the “Upload Audio Files” option, which will redirect you to the web app, where you can upload your audio file for transcription.
Yes, audio file upload is available in the web app. On mobile, you can access this by opening the hamburger menu and tapping the “Upload Audio Files” option, which will redirect you to the web app, where you can upload your audio file for transcription.
Is there a time limit for recordings?
Is there a time limit for recordings?
No, there is no fixed time limit. You can keep TwinMind running for extended periods, including throughout the day.
No, there is no fixed time limit. You can keep TwinMind running for extended periods, including throughout the day.
Can I pause and resume a recording?
Can I pause and resume a recording?
Yes. You can pause a recording at any time and resume it whenever you’re ready in every TwinMind app: iOS, Android, Mac, Windows, Apple Watch, and the Chrome Extension.
Yes. You can pause a recording at any time and resume it whenever you’re ready in every TwinMind app: iOS, Android, Mac, Windows, Apple Watch, and the Chrome Extension.
My transcription is in the wrong language — how do I fix this?
My transcription is in the wrong language — how do I fix this?
For language options, go to Settings → Personalization & Language and choose the language of your choice. You can also enable the “Translate Transcript” option. Summaries, chats, and transcripts will then be generated in that language. Please note that this won’t convert the entire app UI into the desired language.
For language options, go to Settings → Personalization & Language and choose the language of your choice. You can also enable the “Translate Transcript” option. Summaries, chats, and transcripts will then be generated in that language. Please note that this won’t convert the entire app UI into the desired language.
Account Settings
Account Settings
How do I change the email address on my account?
How do I change the email address on my account?
At the moment, it’s not possible to change the email address associated with an existing TwinMind account or migrate data between accounts.
If you have any other questions, please reach out to us at support@twinmind.com.
At the moment, it’s not possible to change the email address associated with an existing TwinMind account or migrate data between accounts.
If you have any other questions, please reach out to us at support@twinmind.com.
How do I disable or manage emails from TwinMind (daily brief, weekly recap)?
How do I disable or manage emails from TwinMind (daily brief, weekly recap)?
Please note that the daily brief and weekly recap are a core part of the TwinMind product. However, if you do not wish to receive your daily brief emails, open any of those emails and click “Unsubscribe from emails”.
Please note that the daily brief and weekly recap are a core part of the TwinMind product. However, if you do not wish to receive your daily brief emails, open any of those emails and click “Unsubscribe from emails”.
How do I delete my TwinMind account?
How do I delete my TwinMind account?
On iPhone / Android
Go to Settings → Delete Account
On iPhone / Android
Go to Settings → Delete Account
On Chrome Extension / Web App
Click your profile → Manage account → Delete account
On Chrome Extension / Web App
Click your profile → Manage account → Delete account
Please note that this action is irreversible.
Please note that this action is irreversible.
How can I disconnect my account from the Email Assistant?
How can I disconnect my account from the Email Assistant?
You can disconnect your Email Assistant from the TwinMind web app.
Go to app.twinmind.com → Settings → Connected Accounts, and remove your email from there.
You can disconnect your Email Assistant from the TwinMind web app.
Go to app.twinmind.com → Settings → Connected Accounts, and remove your email from there.
Calendar & Integrations
Calendar & Integrations
How do I connect, remove, or manage multiple calendars in TwinMind (including hiding unwanted events)?
How do I connect, remove, or manage multiple calendars in TwinMind (including hiding unwanted events)?
To connect the calendar of your choice, follow the detailed step-by-step guide at twinmind.ai/calendars.
To connect the calendar of your choice, follow the detailed step-by-step guide at twinmind.ai/calendars.
Does TwinMind integrate with Gmail, Slack, Trello, or other apps?
Does TwinMind integrate with Gmail, Slack, Trello, or other apps?
Yes. TwinMind can integrate with multiple platforms through MCP, which is available exclusively on the Max plan. Please refer to twinmind.ai/mcp for setup instructions.
Yes. TwinMind can integrate with multiple platforms through MCP, which is available exclusively on the Max plan. Please refer to twinmind.ai/mcp for setup instructions.
Data Sync & Storage
Data Sync & Storage
My memories are missing — what should I do?
My memories are missing — what should I do?
This usually happens due to a login method mix-up. Here’s what to try:
Check your login method – If you originally signed in with Google, make sure you’re using Google again (not Apple or email). Apple creates a separate account, which is the #1 cause of this issue.
Turn on Backup Data – Go to Settings and make sure “Backup Data” is enabled so your memories can sync.
Force a refresh – Pull down on the home screen to sync, then wait 30 seconds.
Check the web – Visit app.twinmind.com and log in with your original credentials. Your data often shows up there first!
If the issue still persists, please contact support.
This usually happens due to a login method mix-up. Here’s what to try:
Check your login method – If you originally signed in with Google, make sure you’re using Google again (not Apple or email). Apple creates a separate account, which is the #1 cause of this issue.
Turn on Backup Data – Go to Settings and make sure “Backup Data” is enabled so your memories can sync.
Force a refresh – Pull down on the home screen to sync, then wait 30 seconds.
Check the web – Visit app.twinmind.com and log in with your original credentials. Your data often shows up there first!
If the issue still persists, please contact support.
What is the difference between local mode and cloud mode?
What is the difference between local mode and cloud mode?
In local mode, all data is stored exclusively on your device, ensuring maximum privacy and control over your information. Cloud mode allows your data to be securely backed up on our encrypted Private Cloud, so you don't lose your memories if your device breaks. Even in cloud mode, your audio is processed in real time and deleted after transcription by default. If you turn on Save Audio, your recordings are securely stored until you delete them.
In local mode, all data is stored exclusively on your device, ensuring maximum privacy and control over your information. Cloud mode allows your data to be securely backed up on our encrypted Private Cloud, so you don't lose your memories if your device breaks. Even in cloud mode, your audio is processed in real time and deleted after transcription by default. If you turn on Save Audio, your recordings are securely stored until you delete them.
Are my recordings saved to the cloud?
Are my recordings saved to the cloud?
Audio recordings are processed in real time and are not stored by default. They are deleted after transcription unless you choose to enable Save Audio. If Save Audio is enabled, recordings are securely stored until you delete them.
Your transcripts, summaries, and notes may be stored to enable features like search and syncing across devices. On iOS, you can control this using the “Backup Data” setting:
If enabled, your data is securely backed up to the cloud for sync and recovery
If disabled, your data stays only on your device
You have full control to manage or delete your data at any time, and your data is never sold.
Audio recordings are processed in real time and are not stored by default. They are deleted after transcription unless you choose to enable Save Audio. If Save Audio is enabled, recordings are securely stored until you delete them.
Your transcripts, summaries, and notes may be stored to enable features like search and syncing across devices. On iOS, you can control this using the “Backup Data” setting:
If enabled, your data is securely backed up to the cloud for sync and recovery
If disabled, your data stays only on your device
You have full control to manage or delete your data at any time, and your data is never sold.
How do I enable Local mode?
How do I enable Local mode?
Local mode is currently available only on iOS. You can enable it by going to Settings and toggling the “Backup Notes” option. To use Local mode, simply turn this option off.
Local mode is currently available only on iOS. You can enable it by going to Settings and toggling the “Backup Notes” option. To use Local mode, simply turn this option off.
How does TwinMind protect my privacy, and does it share my data or use it to train AI?
How does TwinMind protect my privacy, and does it share my data or use it to train AI?
TwinMind prioritizes your privacy. By default, audio is processed on the fly and deleted after transcription. If you turn on Save Audio, recordings are stored until you delete them. When you record offline, audio stays on your device until it is transcribed.
TwinMind also does not sell your data, use your content for advertising, or allow third-party AI providers to train on your data. Your recordings, transcripts, and content are processed only to provide features like transcription, summaries, and search. For more details, see TwinMind’s privacy policy at twinmind.com/legal/privacy-policy.
TwinMind prioritizes your privacy. By default, audio is processed on the fly and deleted after transcription. If you turn on Save Audio, recordings are stored until you delete them. When you record offline, audio stays on your device until it is transcribed.
TwinMind also does not sell your data, use your content for advertising, or allow third-party AI providers to train on your data. Your recordings, transcripts, and content are processed only to provide features like transcription, summaries, and search. For more details, see TwinMind’s privacy policy at twinmind.com/legal/privacy-policy.
Does TwinMind for Chrome see all my browsing history?
Does TwinMind for Chrome see all my browsing history?
No. Only the information in the tabs you add manually is sent to LLMs which have zero data retention policies. Your data is never sold, and your transcripts, notes and chats are never used to train AI models. Audio is only used to improve our speech models if you turn on Save Audio.
No. Only the information in the tabs you add manually is sent to LLMs which have zero data retention policies. Your data is never sold, and your transcripts, notes and chats are never used to train AI models. Audio is only used to improve our speech models if you turn on Save Audio.
What happens if I lose or break my device? Can I recover my data?
What happens if I lose or break my device? Can I recover my data?
In cloud mode, your data is securely backed up on our servers, allowing you to recover it and sync across new devices seamlessly. However, in local mode, your data is encrypted and stored only on your device, and you may lose it if the device is lost or damaged.
In cloud mode, your data is securely backed up on our servers, allowing you to recover it and sync across new devices seamlessly. However, in local mode, your data is encrypted and stored only on your device, and you may lose it if the device is lost or damaged.
I’m capturing all these memories — will this app be around for a long time?
I’m capturing all these memories — will this app be around for a long time?
Yes, we have enough runway for 3+ years from today. Even if we were to discontinue the cloud service, we can assure you we will provide an option to export your data 3 months in advance.
Apart from TwinMind cloud backups, if you have the iPhone app, a local copy is saved on your device and a third copy is saved to your iCloud (if you have iCloud enabled).
Yes, we have enough runway for 3+ years from today. Even if we were to discontinue the cloud service, we can assure you we will provide an option to export your data 3 months in advance.
Apart from TwinMind cloud backups, if you have the iPhone app, a local copy is saved on your device and a third copy is saved to your iCloud (if you have iCloud enabled).
How do I delete my chat history or meeting notes, and how do I reduce app storage usage?
How do I delete my chat history or meeting notes, and how do I reduce app storage usage?
On iPhone / Android
Go to the Notes tab
Press and hold any note
A delete button will appear
Tap it to remove the note
On Chrome Extension
Navigate to your History (click History at the top right)
Click the three dots next to the note you want to delete
Click Delete
On iPhone / Android
Go to the Notes tab
Press and hold any note
A delete button will appear
Tap it to remove the note
On Chrome Extension
Navigate to your History (click History at the top right)
Click the three dots next to the note you want to delete
Click Delete
How can I recover deleted memories/chats?
How can I recover deleted memories/chats?
Unfortunately, deleted memories or chats can’t currently be recovered. Once a note or chat is deleted, we’re unable to restore it from our side.
Please double-check before deleting any data, as this action is irreversible.
Unfortunately, deleted memories or chats can’t currently be recovered. Once a note or chat is deleted, we’re unable to restore it from our side.
Please double-check before deleting any data, as this action is irreversible.
App Features & Usage
App Features & Usage
Can I keep TwinMind on the whole day?
Can I keep TwinMind on the whole day?
Yes! TwinMind is optimized for 16+ hours of battery life based on our internal testing. It will continue transcribing even when your screen is off. Just look for the yellow mic icon in the iPhone notch to confirm it’s running. You can always start, pause, and stop capturing anytime.
Yes! TwinMind is optimized for 16+ hours of battery life based on our internal testing. It will continue transcribing even when your screen is off. Just look for the yellow mic icon in the iPhone notch to confirm it’s running. You can always start, pause, and stop capturing anytime.
How is TwinMind different from other AI note-taking tools?
How is TwinMind different from other AI note-taking tools?
A key difference is TwinMind’s focus on personalized memory rather than treating your entire knowledge base as a flat set of identical notes. TwinMind organizes each file in chronological order and weights it by importance. As a result, your notes and transcripts form a dynamic timeline that the AI references for context and relevancy. This structure lets you ask pinpoint queries like “What did I discuss with ___ last month?” or broader requests such as “Summarize last week’s wins and areas I need to work on.” Thanks to this personalization layer, TwinMind can deliver far more context-aware and higher-quality responses over time.
A key difference is TwinMind’s focus on personalized memory rather than treating your entire knowledge base as a flat set of identical notes. TwinMind organizes each file in chronological order and weights it by importance. As a result, your notes and transcripts form a dynamic timeline that the AI references for context and relevancy. This structure lets you ask pinpoint queries like “What did I discuss with ___ last month?” or broader requests such as “Summarize last week’s wins and areas I need to work on.” Thanks to this personalization layer, TwinMind can deliver far more context-aware and higher-quality responses over time.
Does the Chrome Extension work with Arc or Brave browsers?
Does the Chrome Extension work with Arc or Brave browsers?
The extension is designed for Google Chrome and may work with Chromium-based browsers like Brave or Arc, but full compatibility is not guaranteed — contact support if you experience issues.
The extension is designed for Google Chrome and may work with Chromium-based browsers like Brave or Arc, but full compatibility is not guaranteed — contact support if you experience issues.
Can I use TwinMind offline?
Can I use TwinMind offline?
Yes, you can continue recording even without an internet connection. Your recording will be saved locally and will automatically sync once you’re back online. Transcripts and summaries are generated only after an internet connection is available.
Yes, you can continue recording even without an internet connection. Your recording will be saved locally and will automatically sync once you’re back online. Transcripts and summaries are generated only after an internet connection is available.
Can I edit a transcript or summary after it is generated?
Can I edit a transcript or summary after it is generated?
Yes, you can add or edit your notes and summary directly using the “Edit Notes” or “Edit Summary” option. Once your notes are updated, you can even regenerate the summary, and TwinMind will create an updated version based on your notes.
Yes, you can add or edit your notes and summary directly using the “Edit Notes” or “Edit Summary” option. Once your notes are updated, you can even regenerate the summary, and TwinMind will create an updated version based on your notes.
How do I ask questions about my memories?
How do I ask questions about my memories?
To ask questions, you can navigate to the “Chat with all your memories” option on the home screen. If you want to ask questions about a specific memory, go to that memory and click “Chat with this note”.
To ask questions, you can navigate to the “Chat with all your memories” option on the home screen. If you want to ask questions about a specific memory, go to that memory and click “Chat with this note”.
Can I transcribe phone calls?
Can I transcribe phone calls?
Yes. Please refer to this guide on how to transcribe phone calls: twinmind.ai/phone-call.
Yes. Please refer to this guide on how to transcribe phone calls: twinmind.ai/phone-call.
Can TwinMind perform actions like emailing me the summaries from meetings?
Can TwinMind perform actions like emailing me the summaries from meetings?
At the moment, you can open any summary, transcript, or AI chat response and then tap “Share” to send that output via Gmail or other apps. Direct “agentic” actions, such as having the AI automatically email you outputs like summaries or blog posts, are in development. We plan to introduce these features in a future update so you can complete tasks more seamlessly within TwinMind.
At the moment, you can open any summary, transcript, or AI chat response and then tap “Share” to send that output via Gmail or other apps. Direct “agentic” actions, such as having the AI automatically email you outputs like summaries or blog posts, are in development. We plan to introduce these features in a future update so you can complete tasks more seamlessly within TwinMind.
How do I change the AI model used for summaries?
How do I change the AI model used for summaries?
AI model selection is available to Pro & Max users — tap the dropdown in the chat box and choose your preferred AI model from the list.
AI model selection is available to Pro & Max users — tap the dropdown in the chat box and choose your preferred AI model from the list.
Does TwinMind capture the full system audio stream?
Does TwinMind capture the full system audio stream?
Yes, on your computer. The TwinMind Mac and Windows apps and the Chrome Extension capture both your microphone and the meeting audio, so you get everyone in the conversation without a bot joining the call. The TwinMind iOS/Android app captures from the microphone only.
Yes, on your computer. The TwinMind Mac and Windows apps and the Chrome Extension capture both your microphone and the meeting audio, so you get everyone in the conversation without a bot joining the call. The TwinMind iOS/Android app captures from the microphone only.
Can TwinMind identify different speakers in a conversation / meeting?
Can TwinMind identify different speakers in a conversation / meeting?
Yes. Automatic speaker separation is available on Max. It separates every speaker accurately, which makes summaries and chats more precise and gives MCP richer context.
Note: This only works if Save Audio was on when you captured.
Yes. Automatic speaker separation is available on Max. It separates every speaker accurately, which makes summaries and chats more precise and gives MCP richer context.
Note: This only works if Save Audio was on when you captured.
How do I share notes and summaries?
How do I share notes and summaries?
To share, open a note or summary and look for the share summary link option. You can also copy it to your clipboard or share it by email with the meeting attendees (for calendar events).
To share, open a note or summary and look for the share summary link option. You can also copy it to your clipboard or share it by email with the meeting attendees (for calendar events).
Is there a way to export my data/memories in bulk?
Is there a way to export my data/memories in bulk?
Bulk export isn’t available yet. This is an upcoming feature — we’re currently working on it.
Bulk export isn’t available yet. This is an upcoming feature — we’re currently working on it.
How do I merge two meetings if one recording ended midway?
How do I merge two meetings if one recording ended midway?
TwinMind doesn’t currently support native meeting merging. However, you can copy the transcript from one memory and paste it into the notes section of the other memory, then regenerate the summary so TwinMind can use both contexts together.
TwinMind doesn’t currently support native meeting merging. However, you can copy the transcript from one memory and paste it into the notes section of the other memory, then regenerate the summary so TwinMind can use both contexts together.
How do I make my summaries shorter, longer, or more detailed?
How do I make my summaries shorter, longer, or more detailed?
You can customize the summary style by going to Settings → Personalization & Language.
Then add your preference in the open text field under “About You”.
For example, you can mention:
“Keep summaries concise”, “Make summaries more detailed”, “Focus on action items”
You can customize the summary style by going to Settings → Personalization & Language.
Then add your preference in the open text field under “About You”.
For example, you can mention:
“Keep summaries concise”, “Make summaries more detailed”, “Focus on action items”
How do I add custom vocabulary, names, or domain-specific words to improve transcript accuracy?
How do I add custom vocabulary, names, or domain-specific words to improve transcript accuracy?
You can add custom vocabulary by going to Settings → Personalization & Language.
Then enter the words, names, acronyms, or technical terms in the field labeled “Custom Vocabulary”.
This helps TwinMind recognize and transcribe those terms more accurately.
You can add custom vocabulary by going to Settings → Personalization & Language.
Then enter the words, names, acronyms, or technical terms in the field labeled “Custom Vocabulary”.
This helps TwinMind recognize and transcribe those terms more accurately.
Technical Issues
Technical Issues
The app is crashing, freezing, or the microphone is not being detected — what should I do?
The app is crashing, freezing, or the microphone is not being detected — what should I do?
For crashes or freezing: try force-closing and restarting the app. If the issue persists, uninstall and reinstall the latest version. Ensure your device OS is up to date. Contact support if the issue persists.
If the microphone isn’t detected: go to your device’s Settings and ensure TwinMind has microphone access. On desktop, check browser microphone permissions. Restart the app after granting permissions.
For crashes or freezing: try force-closing and restarting the app. If the issue persists, uninstall and reinstall the latest version. Ensure your device OS is up to date. Contact support if the issue persists.
If the microphone isn’t detected: go to your device’s Settings and ensure TwinMind has microphone access. On desktop, check browser microphone permissions. Restart the app after granting permissions.
I'm getting a 'transcription paused' error — how do I fix this?
I'm getting a 'transcription paused' error — how do I fix this?
Internet connectivity error: check your Wi-Fi or mobile data connection, switch networks if possible, and try regenerating the summary once connectivity is restored.
Internet connectivity error: check your Wi-Fi or mobile data connection, switch networks if possible, and try regenerating the summary once connectivity is restored.
Why are my calendars not visible in TwinMind?
Why are my calendars not visible in TwinMind?
Calendar integration issues usually stem from permission or configuration problems:
Logging out and back in fixes most issues.
Make sure you grant calendar access during login.
For more help, visit this support doc: twinmind.ai/calendars
Calendar integration issues usually stem from permission or configuration problems:
Logging out and back in fixes most issues.
Make sure you grant calendar access during login.
For more help, visit this support doc: twinmind.ai/calendars
For technical or product support, email us at support@twinmind.com
