Hello there, Welcome to TwinMind.

We're excited to help you capture your thoughts, conversations, and meetings. This guide will walk you through the essentials to get you started.

1) How to Capture a Note

You can capture any meeting, lecture, or voice note. Just open the app and tap the big blue button!

• You can turn off your screen or leave the app in your pocket; TwinMind will keep capturing.

• You'll see a timer and a waveform on your screen to know that recording is in progress.

• TwinMind will only record until you hit stop.

⚠️ Important Note: Due to restrictions on both iOS and Android, TwinMind cannot capture phone calls made on the same device. The the device’s microphone can’t be used by other apps during a phone call.

2) How to Capture Calendar Events

TwinMind syncs with your calendar to make capturing meetings even easier.

• See What's Coming Up: Your scheduled events will appear in the "Coming Up" section on the home screen.

• One-Tap Capture: You can tap any event card to begin capturing. This automatically links the recording to that calendar event.

• Manage Your Calendars: Too many events? Tap the view more next to the calendar section to select or unselect specific calendars you want to see.

💡Pro Tip: If you signed in with Google, you'll see your Google Calendar. If you signed in with Apple, you'll see your Apple Calendar.

Adding multiple Google or Outlook calendars:

• Apple Login: Follow this link if you logged in using Apple

• Google Login: Follow this link if you logged in using Google

3) What to do After Capturing

Once you hit stop, you'll get a detailed summary, action items, and a full transcript.

• Review Your Tasks: see your tasks and click on the plus button to add them to your main to-do list.

• Read Your Summary: TwinMind automatically generates a clear, organized summary of your conversation, highlighting key points and important information.

💡Pro Tip: Customize Your Summaries!

You can customize how TwinMind creates summaries by using custom instructions or templates. This lets you tailor the format and content to match your specific needs!

4) How to Chat with Your Memories

Chat is your primary way of interacting with your memories.

1. Chat with a Specific Meeting or Note:

During or after capturing, you can ask questions like, "What were the main decisions made?" or "Turn this into an Investment Memo" The chat will only refer to the transcript.

2. Chat with Multiple Meetings Notes and Memories:

From the home screen, you can chat with your entire personal archive.

The "Memories" toggle will be on by default. This allows TwinMind to search across all your past meeting summaries, transcripts, and calendar events.

💡Pro Tip: Chat with Files!

Need to ask questions about a PDF or document? You can! Simply use the TwinMind Web App or our Chrome Extension to upload files and chat with them. This feature is coming to the mobile app soon!

Part 5: How to Access Your Past Notes and Chats

Need to find something from last week? It's easy to find all your past notes and conversations.

• From the home screen, click on Notes & Chats.

• Use the search bar at the top to find memories by keyword.

• You can easily filter to see just your "Notes" (meeting summaries) or your "Chats" separately.

Part 6: How TwinMind Protects Your Privacy

Your privacy is our top priority. You own your data, period.

• Audio is not saved: Your audio is deleted continuously after transcription, only text data is saved locally (unless you opt in to “Save Audio” data in settings).

• Optional Backups: You can choose to back up or not backup individual meeting notes inside settings

• Best in Class Encryption: All your data is protected with military-grade encryption, both when it's stored (at rest) and when it's being transmitted.

• Enterprise Grade Compliance: We are HIPAA compliant and completed audit for SOC 2 with Vanta.

• No Training on Your Data: We never use your personal conversations, transcripts, or data to train our models.

• Ask for Consent: We highly recommend you ask for consent based on local laws, especially if you use the "Save Audio" feature in settings.

How to Delete Your Data

You have full control over your information.

• To delete a single note: Find the note and long press or use the menu to delete it.

• To delete your chats: Find the chat and long press to delete it.

• To delete your account: You can permanently delete your entire account and all associated data from the Settings menu.

Facing Any Issues? We're Here to Help!

💬 Contact Us!

If you have any questions, run into issues, or have feedback, please join our community and contact us on Discord! We'd love to hear from you.

Helpful Links

• Add more calendars - Google

• Add more calendars - Apple

• Recording phone calls (only US & Canada)